Terms of Service
Your agreement with Natural Wellness Solutions UK for using our wellness services and website
Agreement Overview
Last updated: December 2024
Welcome to Natural Wellness Solutions UK. These Terms of Service ("Terms") govern your use of our website located at our domain and our wellness services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, or using the Natural Wellness Solutions UK website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and others who access or use the service.
2. Service Description
Natural Wellness Solutions UK provides natural wellness solutions including:
- Natural male wellness products and consultations
- Women's rejuvenating skincare solutions
- Wellness education and guidance services
- Product recommendations and personalized wellness plans
- Educational content about natural health and wellness
All services are provided in accordance with UK laws and regulations governing wellness and health products.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and truthful information when required
- Maintain the confidentiality of your account credentials
- Use our services only for lawful purposes
- Respect the intellectual property rights of Natural Wellness Solutions UK
- Not attempt to gain unauthorized access to our systems
- Not use our services to transmit harmful, offensive, or illegal content
- Comply with all applicable local, national, and international laws
4. Product Information and Medical Disclaimer
Our wellness products and services are designed to support general health and wellbeing. However:
- Information provided on our website is for educational purposes only
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- You should consult with a qualified healthcare professional before using our products
- Results may vary between individuals and are not guaranteed
- We make no medical claims beyond what is legally permitted for wellness products
- Pregnant or nursing women should consult their healthcare provider before use
5. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Natural Wellness Solutions UK and is protected by UK and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which complies with the UK Data Protection Act 2018 and GDPR requirements.
Key privacy commitments:
- We collect only necessary personal information
- Your data is processed lawfully and transparently
- You have rights regarding your personal data
- We implement appropriate security measures
- We do not sell your personal information to third parties
Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.
7. Product Orders and Payment
When placing orders through our website:
- All orders are subject to acceptance and availability
- Prices are displayed in GBP and include applicable VAT
- Payment must be received before products are shipped
- We accept major credit cards and other payment methods as displayed
- Product images are for illustration purposes and may vary slightly
- We reserve the right to limit quantities on any product
8. Shipping and Delivery
We deliver products within the United Kingdom:
- Standard delivery: 3-5 business days
- Express delivery: 1-2 business days (where available)
- Delivery charges are calculated at checkout
- Free delivery on orders over £50
- Risk of loss passes to you upon delivery
- We are not responsible for delays due to customs or postal services
9. Returns and Refunds
We offer a 30-day return policy for most products:
- Products must be returned in original packaging and condition
- Return shipping costs are the customer's responsibility unless faulty
- Refunds are processed within 5-10 business days of receipt
- Customized or personalized products cannot be returned
- Perishable items have a 14-day return window
- Contact our customer service team to arrange returns
10. Limitation of Liability
Natural Wellness Solutions UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from the service
- Any bugs, viruses, trojan horses, or the like that may be transmitted
- Any errors or omissions in any content
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination, your right to use the service will cease immediately. All provisions which by their nature should survive termination shall survive termination.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with an updated "Last modified" date.
Your continued use of the service after any such changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions about these Terms of Service, please contact us: